Ben Congleton and his co-founders of OLark graduated from the famous Y Combinator program in Silicon Valley with the opportunity to raise millions from investors. They opted not to raise money and bootstrap their company.  Ten years later OLark is still kicking butt. Learn the windy road that led Ben to co-found OLark and how they've been able to grow the company into the top live chat software for sales and customer support on the internet.  About Ben Congleton Ben Congleton is CEO and Co-Founder of Olark Live Chat, a software company that helps businesses accelerate growth by targeting and streamlining their customer outreach, service, and sales. Olark went through the YCombinator incubator program in 2009, and is now bootstrapped, profitable, and proud, with more than 12,000 customers around the world. Ben holds a BS in Business Information Technology, as well as a BS and MS in Computer Science, from Virginia Tech, and spent 3 years pursuing a PhD in the University of Michigan's School of Information. He lives with his wife and two daughters in East Palo Alto, California. Thanks for watching and please hit subscribe so you don’t miss new videos. RESOURCES & LINKS: SIGN UP FOR EDGE’S WEEKLY NEWSLETTER. IT’S FREE https://www.brandoncwhite.com/subscribe/ Over 17,200 listeners strong! ► How to Write a Business Plan in 13 Easy Slides. FREE 30+ Page eBook.Use it to launch your company, a new product, service, or raise money from investors.https://www.buildabusiness.io/guide-to-building-the-perfect-business-plan-cbs091620 ► EDGE Podcast Homepagehttps://MyEdgePodcast.com ► Twitter: Follow Brandon on Twitter https://twitter.com/brandoncwhite ► Instagram: Follow Brandon on Instagram (warning: lots of road biking pictures) https://www.instagram.com/brandoncwhite/ ► LinkedIn: Follow Brandon on LinkedIn https://www.linkedin.com/in/brandonwhite ABOUT THE SHOW You are watching episode #47 from Season 1 of the EDGE Podcast where the show was called Build a Business Success Secrets. Starting in Season 2, episode 168, we changed our name to EDGE to better reflect what we do on the podcast, giving business owners the edge to beat their competition. Also listen to the EDGE Podcast on: ► Apple Podcasts: https://podcasts.apple.com/us/podcast/build-a-business-success-secrets/id1522407349 ► Spotify: https://open.spotify.com/show/7a3WcnSn9PlvwwF5hn4p4S ► RSS Feed: https://buildabusinesssuccesssecrets.libsyn.com/rss https://www.youtube.com/channel/UCabV9Rcw4MohWvTGr3OTzFw #businessowner #businessowners #entrepreneurship #entrepreneur #startup #howtostartabusiness #business #founder